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Extra server inspection related notice. Sep 03, 2009

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Extra server inspection related notice. Sep 03, 2009




Hello. This is Silkroad Online.

We apologize for the unexpected extra server inspection.

This extra server inspection was caused by electrical provision problems at the building, where our servers are located.
Due
to the problem, Database servers have suffered severe damage compared
to other servers, resulting in loss of game data. Unfortunately, these
data cannot be restored.

All server data will be inevitably
roll-backed to the time just before Sept. 1st weekly server inspection
and any lost Silk due to the roll-back will be restored as soon as
possible.

Unfortunately, all the data after Sept. 1st weekly inspection will be deleted.

Details of roll-back information as follows:

[Roll-back Data]
All game data, including account information.

[Roll-back Period]
Data will be restored to Sept. 1st, 13:00 just before weekly server inspection

[Reason]
Database server problem was caused by electrical provision-related problem on the machine.

[Deleted data]
From Sept. 1st, 2009 at 13:00 to Sept. 2nd, 2009 at 20:10, Silkroad standard time.

[After Roll-back]

1. All premium items will be restored just before weekly inspection of Sept. 1st, 13:00, Silkroad standard time.

2.
Silkroad Online Membership Subscription and E-mail Verification System
will be rolled-back to the time just before weekly inspection on
Sept.1st, 13:00, Silkroad standard time.

3. All passwords will be restored to the time just before weekly inspection on Sept. 1st, 13:00, Silkroad standard time.

Although
this is an issue that could not be foreseen, Joymax is responsible for
not being able to provide stable service to our users.

We
apologize once again to our users regarding this issue and we will make
an announcement about compensation in the near future.

_________________




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